{"id":2039,"date":"2017-10-19T09:54:48","date_gmt":"1970-01-01T00:00:00","guid":{"rendered":"https:\/\/ldn.org.ua\/success-story\/so-robiti-akso-vam-ne-vidpovidaut-na-zaavu-ci-zapit-priklad-skargi\/"},"modified":"2018-09-21T16:14:08","modified_gmt":"2018-09-21T13:14:08","slug":"so-robiti-akso-vam-ne-vidpovidaut-na-zaavu-ci-zapit-priklad-skargi","status":"publish","type":"success-story","link":"https:\/\/ldn.org.ua\/en\/success-story\/so-robiti-akso-vam-ne-vidpovidaut-na-zaavu-ci-zapit-priklad-skargi\/","title":{"rendered":"What to do if you do not receive an response for an respond to a claim or request"},"content":{"rendered":"

Did you write a claim\u00a0or a request to a public authority, local government, company, institution or organization – but you haven\u2019t received any\u00a0answer?<\/strong> Being ignored in such a way is a violation of your rights, says Sergiy Plakhotnyuk<\/strong>, lawyer of the Kherson Office\u00a0of the Legal Development Network at the NGO \u201cInformation Resource Center “Legal Space”<\/a><\/em>. He consulted us on this issue and advised not to get discouraged.<\/p>\n

<\/p>\n

Sergiy Plakhotnyuk,<\/strong> lawyer of the Kherson Office of the Legal Development Network at the NGO “Information Resource Center”\u00a0Legal Space”<\/em><\/p>\n

\n

According to the IRC “Legal Space”<\/em>, people often turn to the state authorities, local self-government, enterprises, institutions, organizations (regardless of the ownership\u00a0form) with applications filed in accordance with the Law on Citizens’ Appeal, or requests filed in accordance with the Law of Ukraine “On receiving public information”.\u00a0However, their requests remain unanswered, the addressee does not send a response explaining why the application or request has\u00a0not been satisfied. Usually\u00a0the\u00a0citizens do not properly respond to violations of their rights, because they simply do not know how\u00a0to do it.\u00a0Therefore, when a claim\u00a0or request is left unanswered, many people give up.So what should you do in such cases?<\/p>\n

First of all, you need to know that according to Article 212-3 of the Code of Ukraine on Administrative Offenses<\/strong>:<\/p>\n

– violation of the Law “On access to public information”<\/strong>, namely: unreasonable classification of information to restricted information\u00a0category, failure to provide information on request, failure to provide information, unlawful refusal to provide information, untimely or incomplete provision of information, provision of inaccurate information, – entails imposing a fine on officials from 25 to 50 non-taxable minimum incomes of citizens (from 425 to 850 UAH);<\/p>\n

– Illegal refusal to accept and consider a petition\u00a0or other violations\u00a0of the Law “On Citizens’ Appeals”\u00a0<\/strong>– entails imposing a fine on officials from 25 to 50 tax-free minimum incomes (from 425 to 850 UAH).<\/p>\n

However, in case of repeated\u00a0infringement within a year, the liability will be greater:\u00a0a fine of 60 to 80 non-taxable minimum incomes (from 1020 to 1360 UAH) will be imposed or public works for a period of 20 to 30 hours.<\/p>\n

Therefore, if your right was violated, for example, you sent a petition\u00a0or request and did not receive a response, or the addressee\u00a0unreasonably (illegally) refused to comply with such a petition\u00a0or request, – a complaint should be submitted to the Commissioner of the Verkhovna Rada of Ukraine for Human Rights.<\/p>\n

According to Article 255 of the Code of Ukraine on Administrative Offences in cases of Administrative Infringement cases outlined\u00a0in Articles 188-39, 188-40, 212-3 of the Code of Ukraine on Administrative Offences, protocols on offences\u00a0can be filed by the authorized representatives of the secretariat of the Commissioner of the Verkhovna Rada of Ukraine for Human Rights or his representatives.<\/p>\n

Thus, a complaint on\u00a0the actions of officials responsible for responding to a\u00a0claim\u00a0or request has to be\u00a0submitted to the secretariat of the Commissioner\u00a0of the Verkhovna Rada of Ukraine for Human Rights at the address: 21\/8 Institutska\u00a0St, Kyiv, 01008. It would make sense to add \u00a0to the complaint\u00a0a copy of the letter left without response\u00a0and proof of its submission.<\/p>\n

 <\/p>\n

Author: Sergiy Plakhotnyuk, “Information Resource Center \u201cLegal Space”<\/em><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Did you write a claim\u00a0or a request to a public authority, local government, company, institution or organization – but you haven\u2019t received any\u00a0answer? Being ignored in such a way is a violation of your rights, says Sergiy Plakhotnyuk, lawyer of…<\/p>\n","protected":false},"author":8,"featured_media":2040,"template":"","project":[],"section":[484,414,415],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ldn.org.ua\/en\/wp-json\/wp\/v2\/success-story\/2039"}],"collection":[{"href":"https:\/\/ldn.org.ua\/en\/wp-json\/wp\/v2\/success-story"}],"about":[{"href":"https:\/\/ldn.org.ua\/en\/wp-json\/wp\/v2\/types\/success-story"}],"author":[{"embeddable":true,"href":"https:\/\/ldn.org.ua\/en\/wp-json\/wp\/v2\/users\/8"}],"version-history":[{"count":1,"href":"https:\/\/ldn.org.ua\/en\/wp-json\/wp\/v2\/success-story\/2039\/revisions"}],"predecessor-version":[{"id":4114,"href":"https:\/\/ldn.org.ua\/en\/wp-json\/wp\/v2\/success-story\/2039\/revisions\/4114"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ldn.org.ua\/en\/wp-json\/wp\/v2\/media\/2040"}],"wp:attachment":[{"href":"https:\/\/ldn.org.ua\/en\/wp-json\/wp\/v2\/media?parent=2039"}],"wp:term":[{"taxonomy":"project","embeddable":true,"href":"https:\/\/ldn.org.ua\/en\/wp-json\/wp\/v2\/project?post=2039"},{"taxonomy":"section","embeddable":true,"href":"https:\/\/ldn.org.ua\/en\/wp-json\/wp\/v2\/section?post=2039"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}