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Legal Services Providers (LSPs) often face challenges in effectively and efficiently providing legal services to their clients. Even before the COVID-19 pandemic, conditions existed that made providing services remotely a desirable alternative to face-to-face meetings. Work schedules, caregiving responsibilities and barriers to transportation can all make meeting face-to-face difficult or impossible. Sometimes the nature of the meeting simply does not require an in-person encounter. <\/p>\n\n
The COVID-19 pandemic has forced us all to confront the reality that providing legal services remotely is not only necessary to meet the needs of clients, but it is also in the best interest of public health and reducing the risk of infection. Meeting with a client in-person is now often impossible. And even when it is possible \u2013 is it wise? In person meetings might not only threaten the health of the client and legal services staff, but also their families and communities. <\/p>\n\n
The purpose of this guide is to highlight some of the ways to provide legal services remotely. Technology has evolved to allow for remote \u201cmeetings.\u201d Videoconferencing \u2013 until recently available only to large corporations \u2013 is now commonly available to anyone with a computer or mobile phone through Zoom, Microsoft Teams, GoToMeeting and other accessible platforms. <\/p>\n\n
This guide will introduce many of those platforms, as well as good practices for using them. It is meant to serve as a practical resource for LSPs around the world, particularly those operating in rural areas. <\/p>\n
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